Maintenance Program customers enjoy these benefits:

Annual Calibrations

RFID measurement devices need to be calibrated periodically to ensure accuracy and compliance with quality processes. We keep track and perform the calibrations for you.

  • We contact you when calibrations are due
  • Replacement device is arranged during calibrations
  • Includes a calibration certificate

Software Updates

We continuously roll out major software releases and updates. As a Maintenance Program customer, you get all software updates when they are available.

  • Free software upgrades during the Maintenance Program
  • Major releases keep the device up to date
  • Minor updates when available

Extended Warranty

New Voyantic measuring devices always include a 1-year warranty. This reliable warranty is extended for as long as you are enrolled in the Maintenance Program.

  • Warranty lasts for the duration of the Maintenance Program
  • Covers any hardware issue from normal use
  • Device is repaired or replaced if necessary

Technical support

Prioritized access to Voyantic's support and engineering team gives you the confidence to excel in RFID. Your can also request ideas for future developments.

  • Online support and training are arranged for Maintenance customers
  • Second opinion measurements on your tags
  • Future development ideas can be requested

Feedback from Maintenance Program customers

“Element is very pleased with the software performance and support we’ve received from Voyantic. [...] Voyantic has taken our suggestions and added features with each software release that speeds up the testing for our customers.” - Jeremiah Darden, Operations Manager, Element

“We are happy with the excellent service such as onsite training and prompt response to our questions” - Mr. Terry Chiang, General Manager, SAG